Vice General Manager / Director Of Technology

Fri 15:25 - 15:55
You don't need a laptop

Summary

Session Intro
Your instincts are good — but AI can make them flawless. With AI, every time a customer engages with your brand, you’re making that moment really count.

Add AI-powered predictive analytics to ensure the right message at the right time, targeting is accurate and high-value, and customer support is proactive. Automate chat-based customer service, and give your agents more info off the top. Level up the shopping experience by offering the right products at the right time — and add contextual conversation to narrow their choices down.

Customers want this kind of service and attention. And if you can’t deliver, they’re going to find the company that can.

Who is it for?

AlbertArchitect
 
ChrisCTO
 
DianaDevOps
 
MeganManager
 
TamaraTeam
Leader
DavidDeveloper
BiancaBusiness
Analyst
TudorTester

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